Privacy Policy

Rainbow Store has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.

1. Consent for Collection, Use and Disclosure
Your use of the Rainbow Store web site and/or your purchase of Rainbow Store products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Rainbow Store web site.

A customer may withdraw his or her consent for collection, use and disclosure at any time. Please note that, if you do, Rainbow Store may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any Rainbow Store product and you request a refund, the guarantee will be honoured.

2. Accountability
Rainbow Store collects, at the time of your order, certain “personal information” (information that personally identifies you)” including but not limited to your name, email address, delivery address, billing address, telephone number and IP (Internet Provider) address.

Rainbow Store has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that Rainbow Store will use appropriate means to establish a comparable level of protection for personal information which is sent for processing by third parties on behalf of Rainbow Store.

Rainbow Store has designated responsibility for your personal information to its Privacy Officer, who ensures compliance with the principles in this Privacy Policy. Other Rainbow Store individuals may be delegated to act on behalf of the Privacy Officer.

3. Purposes for Collecting Personal Information
Rainbow Store collects and uses personal information for the following Identified Purposes:

(a) to understand customer needs regarding Rainbow Store;

(b) to develop and provide our web site and our products and services for our customers;

(d) to communicate with customers and site visitors, when necessary, and to inform customers of products and services available from Rainbow Store;

(e) to allow customers to access limited-entry areas of the Rainbow Store web site;

(f) to personalize some of our services and products for you and to deliver targeted advertisements and offers from Rainbow Store;

(g) to bill accounts and maintain payment records;

(h) to comply with any applicable law, regulation, legal process or government request;

(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the Rainbow Store web site or any Rainbow Store products or services;

(j) to protect the services, products or rights of Rainbow Store, including but not limited to the security or integrity of the Rainbow Store web site;

(k) to identify and resolve technical problems concerning Rainbow Store web site, products and services.

Rainbow Store also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

4. Limiting the Collection of Personal Information
Rainbow Store limits its collection of personal information to only that information which is necessary for the Identified Purposes. Rainbow Store does not direct its web site to, nor does it knowingly collect any personal information from children under the legal age for viewing content and purchasing products on the Rainbow Store web site.

When you visit the Rainbow Store web site, a cookie may be placed on your computer or the cookie may be read if you have visited the Rainbow Store web site previously. Rainbow Store uses cookies to allow Rainbow Store to determine which products and services you have already purchased so that Rainbow Store does not provide redundant information to you, and, if you are a Rainbow Store affiliate, to track Rainbow Store sales made to customers referred by you so that you can receive commission under our affiliate program. If you choose not to have your browser accept cookies from the Rainbow Store web site, you may not be able to view all the text on the screens, or to experience a personalized visit, or to subscribe to certain service and product offerings on the Rainbow Store web site.

5. Disclosure, Processing and Retention
Rainbow Store does not sell, rent or disclose your personal information to anyone else, except:

(a) to someone you have designated to act on your behalf, for one or more of the Identified Purposes;

(b) to Rainbow Store’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on Rainbow Store's behalf for any of the Identified Purposes;

(c) as necessary if Rainbow Store has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Rainbow Store's rights or property, other users of Rainbow Store's web site, products or services, or anyone else that could be harmed by such activities;

(d) to respond to judicial process and provide information to law enforcement or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as Rainbow Store continues to develop its business, Rainbow Store may sell or buy other businesses or entities, or Rainbow Store may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Rainbow Store and all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in Australia, or in any other country in which Rainbow Store or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), Rainbow Store will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove Rainbow Store's compliance with any applicable law.

6. Accuracy of Personal Information
Customers have the right to request that inaccurate or incomplete personal information be amended.
Rainbow Store will promptly correct such personal information.

Rainbow Store will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information.
Customers are responsible for informing Rainbow Store about changes to their personal information.
Rainbow Store will use new or updated personal information it receives from customers to update Rainbow Store records.

7. Security Safeguards
Rainbow Store will use reasonable efforts to protect customers' personal information.

8. Access to Personal Information
Rainbow Store will afford you a reasonable opportunity to review the personal information in your file.
If Rainbow Store is not able to provide access to some aspect of a customer's personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Rainbow Store Privacy Policy – Updated 1 January 2024